After this date, all support services for the product are unavailable, and the product becomes obsolete. The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. The last date to extend or renew a service contract for the product. The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.įor equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. The product is no longer for sale after this date. The last date to order the product through Cisco point-of-sale mechanisms. The date the document that announces the end of sale and end of life of a product is distributed to the general public.
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